Frequently Asked Questions

We offer a 9- to 12-month warranty, depending on the type of service contracted. If the selected person doesn't adapt during this time, we'll replace them at no additional cost.

Each candidate goes through a rigorous selection process, during which we directly contact their previous employers to verify their experience, references, and level of commitment.

The time depends on the profile requested, but the process typically takes between 3 and 7 business days. We always work to find the right person as quickly as possible.

Many of our nannies and caregivers are bilingual in English and Spanish, which facilitates communication and learning in a second language for children.

Salary depends on the type of service (live-in, live-out, or hourly) and the employee's experience. Generally, live-in workers with references and experience command salaries from €1,200–€1,300 for 14 installments. Our agency charges a fee equivalent to one month's salary for placement, including a security deposit.

Yes, we have positions available for in-house, out-of-house, hourly, or part-time positions, adapting to your lifestyle and the tasks you need to cover at home or at work.